PRIVACY POLICY
The Gulf Society for Maintenance & Reliability (GSMR) is committed to protecting the privacy and personal information of all individuals engaged in its certification programs. This policy outlines how GSMR collects, uses, protects, and discloses personal data, in full alignment with ISO/IEC 17024:2012 requirements.
This policy applies to:
- Certification candidates
- Certified professionals
- Committee members, staff, examiners, and proctors
- Any individuals interacting with the GSMR certification process
1. What data we collect
GSMR may collect the following types of personal data:
- Full name, contact information, and professional background
- Certification applications, assessments, and performance records
- Identity verification documents
- Exam results, appeals, and complaint history
- Communication and correspondence related to certification activities
This information is collected only for the purpose of conducting fair and reliable certification activities.
2. Use of Information
- Verifying candidate eligibility
- Conducting assessments and evaluations
- Issuing certifications and maintaining certification records
- Investigating appeals, complaints, or misconduct
- Complying with legal and accreditation requirements
GSMR does not sell or share personal information for marketing or commercial purposes.
3. Confidentiality and Security
- All personal information is kept strictly confidential and is accessed only by authorized personnel.
- GSMR has implemented technical and administrative safeguards, including secure servers, encrypted data storage, and controlled access to ensure information is protected from loss, theft, or unauthorized use.
- Individuals involved in certification activities are bound by confidentiality agreements and undergo regular training.
4. Data Retention
GSMR retains personal data only as long as necessary to meet:
- Certification program requirements
- Legal and accreditation standards
- Audit and compliance obligations
Expired or unnecessary data is securely destroyed or anonymized.
5. Candidate Rights
All individuals have the right to:
- Access their personal data held by GSMR
- Request corrections to inaccurate or outdated information
- Withdraw consent for processing (where applicable)
- File a complaint regarding how their data is used
Requests should be submitted to: xxxxxx@gsmrgulf.org
6. Third Party Access and Legal Disclosure
GSMR may share information with:
- Accreditation bodies for auditing purposes
- Legal or regulatory authorities when required by law
GSMR does not allow third-party access without legal basis or candidate consent.
To exercise your data rights, please contact us at: certification@gsmrgulf.org
All updates will be posted on this page with a revised date.
Effective Date: [DD/MM/YEAR]
Contact for Privacy Matters: certification@gsmrgulf.org
