Root Cause Analysis for Maintenance & Reliability Applications

Overview

In any business problems failures, and incidents lead to deviating from meeting the business goals and desirable outcome. There are many ways to discover and solve such obstacles. Root Cause Analysis (RCA) is a very effective problem-solving method that focuses on finding and resolving the underlying causes and not only the symptoms of problems/failures/incidents thus preventing them from reoccurring again and again.

Reliability of any system is greatly improved by decreasing the probability of its components failures, and maintenance and reliability personnel are key players in decreasing the probability of such failures in any plant. This workshop is designed to acquaint the participants with the concepts, methodologies, and practices of RCA.

Participants will learn how to conduct a systematic Root Cause Analysis (RCA) as applied to maintenance and reliability. The workshop starts with an overview of the various RCA methods such as the linear method (5 Whys), fault trees, fishbone, and the barrier analysis method. Then, the focus shifts to one systematic RCA method that should lead to the same root causes regardless of who uses the method.


Key Objectives

  • To gain knowledge about the various RCA methods their strengths and weaknesses, and when one is favored over the other.
  • To master a systematic method of conducting root cause analysis that should lead to the same root causes regardless of who uses the method.
  • To learn to develop effective corrective actions to address the identified root causes of the problem being analyzed.
  • To learn the key success factors of an RCA program
  • To learn how to present the findings of an RCA study and the recommend corrective actions in proper report and presentation formats.

Course Outline

DaysDetails
Day 1
  • Introduction about what RCA is and what OCA methods exist in the literature
  • Defining RCA problems and their impacts on the business
Day 2
  • Process mapping of RCA problems
  • Data gathering and listing potential immediate causes
  • Charting the gathered issues in a fault-tree format
Day 3
  • Charting the gathered issues in a fault-tree format
  • Determining root causes
  • Developing corrective actions
Day 4
  • Preparing proper RCA reports and presentations
  • Exercising the whole RCA process